Ready to Elevate Your Stay? 

WHATSAPP US

Submit your concierge requests at least 48 hours before arrival to ensure everything is perfectly arranged. From welcome setups to yacht charters — the earlier you ask, the more magical we can make it.

Cenote tours · ATV & zipline · Horseback riding · Chichen Itza · Coba, Tulum ruins · Car, ATV & scooter rentals

ADVENTURES

Massage · Yoga · Sound healing · Temazcal · Reiki · Makeup · Hair · Nails · Lashes

WELLNESS & BEAUTY

DJ · Mariachi Band · Beach club reservations at Gitano, Nômade, Taboo, Bagatelle & more

ENTERTAINMENT

Private chef · Dinner reservations · In-villa mixology · Champagne & beverage delivery

DINING & DRINKS

Airport transportation · Grocery stocking & fridge setup · Welcome flowers, balloons & custom cakes

ARRIVAL & WELCOME

what can we
arrange for you?

download the concierge guide

on the water

Yacht charters · Sunset sails · Caribbean day trips, Bacalar,
Sian Ka'an & More

whatsapp us